Overall GrubGrade C
The Breakdown:
Atmosphere: Grade B: If you bothered to read our previous post, then you’ll know that Keagan’s Irish Pub won the prize for the best place we dined at during our vacation. On the flip side of that coin, Plaza Azteca wins the prize for the worst. We stopped at the Plaza Azteca in Williamsburg to kill some time before we checked into our next hotel. We’d have been better served just taking a nap in the car. On the plus side, Plaza Azteca was huge – both outside and inside. But, it probably doesn’t cost too much to build a warehouse-sized restaurant when most of it appears to be built of plastic. The place looked clean, but the other diners…not so much. We followed a young couple into the restaurant, and the female of the pair looked like she was wearing an outfit she outgrew a decade ago. Yummy. The place was fairly quiet, but also fairly empty. That should have been our first clue as to what was to come.
High marks: Large and quiet
Low marks: Cheap looking and cheap feeling
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Service: Grade C: Sometimes the language barrier we encounter when dining at Mexican restaurants can seem funny or even cute. However, in the case of Plaza Azteca, this was not the case. We had to practically shout our order slowly, even though the place was quiet, and the look of confusion on our server’s face did not bode well for a good outcome. That being said, our server got everything correct, but was very flat. We were served with minimal to no enthusiasm. Wait time for drinks and dishes was acceptable, but we can’t shake the feeling that the only reason the service wasn’t a complete disaster was good old-fashioned luck. Asking questions about the items on the menu was definitely out of the question, and a small mix-up with our drinks really left us disappointed.
High marks: Normal wait time for food and drinks
Low marks: Bland service, huge language barrier
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Food/Spirits: Grade C: Plaza Azteca has a banana margarita on the menu (cue violins). However, these margaritas had no banana flavor at all. They did have some unidentified fruity taste, but it wasn’t banana (false alarm on those violins). Katina also ordered a raspberry mojito, but received a raspberry margarita instead. She toughed it out and drank it, because who knows what would have come from the bar had she sent it back. For her entrée, Katina ordered the chicken fajitas (as you can see, she’s branching out) which she characterized as average at best. Definitely not the best she’s had, but she claims not the worst either (I bet if you challenge her to name where she got worse chicken fajitas, she couldn’t answer, though). I ordered a dish called Chori-Steak. From the menu description, it should have been heavenly. An 11 ounce NY strip covered in chorizo and cheese sauce. I can vouch for the cheese sauce, and I think there was chorizo on the other meat. The NY strip, on the other hand, was suspect. Almost beef jerky like in texture and toughness, the meat was pretty much just gristle wrapped in a lovely layer of fat. I ended up leaving the steak and just ate the sausage, beans, and rice. You have to understand that my leaving steak on the plate is equivalent to Steve Buscemi winning a best smile contest – it just doesn’t happen (we love you Steve…but that grill is something else). We were quite disappointed with the entrees. On a final note, even the chips and salsa were substandard, with stale chips and a salsa that tasted like it came from a jar.
High marks: Great menu descriptions
Low marks: Execution on the entrees left a lot to be desired
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Value: Grade C: It really doesn’t matter how much we spent, the poor food quality and almost painful service does not allow us to consider Plaza Azteca a good value. In fact, we recommend passing right on by the place. If you do pull in, do yourself a favor and take a nap instead of going in. When you wake up, use your navigation system to find a better place.
High marks: None
Low marks: Poor quality and service